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Rosewood London: How Vacuum Plumbing Enabled a Heritage-Sensitive Luxury Hotel Conversion

Rosewood London: How Vacuum Plumbing Enabled a Heritage-Sensitive Luxury Hotel Conversion

Evac x Rosewood Hotel London plumbing restoration project

By any measure, the conversion of the former U.S. Embassy at Grosvenor Square into the Chancery Rosewood Hotel is a marquee project: a Grade-listed modernist icon reimagined for luxury hospitality in one of London’s most scrutinized urban contexts. The brief was familiar and paradoxical: preserve the building’s fabric while delivering contemporary comfort, quiet operation, and water efficiency without the destructive side effects that typically accompany plumbing upgrades in old structures. In other words: do everything a five-star hotel demands, without cutting historic slabs or building new gravity stacks. The plumbing concept was developed by Evac, the company behind many of the world’s vacuum systems in ships, and increasingly, in buildings.

The way through was not a clever workaround but a different physics. Instead of relying on falls and large-diameter pipework, the delivery team specified an Evac vacuum plumbing system that moves wastewater under negative pressure. The result was a quiet, efficient sanitary architecture routed horizontally at high level through ceiling voids, with small-bore mains and minimal risers, all converging on a basement vacuum plant. Heritage fabric stayed intact; the plan followed guest experience rather than stacks; commissioning proceeded floor by floor; and the hotel now operates with materially lower water use than a comparable gravity system.

 “In a listed building, the floor slab isn’t just structure; it’s history,” says Kiet Trieu, Global Marketing Manager at Evac. “Our brief was to protect that history and still deliver contemporary comfort with a believable program. Vacuum plumbing is what made those aims compatible.”

The retrofit trap: when gravity dictates design

Architects and developers know the trap. On paper, an adaptive-reuse scheme can look straightforward; in practice, gravity plumbing dictates where bathrooms sit, how many risers you must live with, and how much concrete you need to cut to achieve falls. In heritage fabric, each penetration triggers conservation protocols, latent-condition discovery, noise, dust, vibration, cost and risk that multiply across floors. The planning consequences are just as severe: risers steal sellable area and force awkward room modules; below-sewer spaces become expensive; long runs amplify acoustic concerns. In high-end hospitality, that’s a design, cost, and guest-experience problem.

Vacuum plumbing reframes the constraints. Because conveyance is pressure-driven rather than fall-driven, mains can run long distances at high level in small diameters (often 50–75 mm), threading structure and services with a fraction of the clash risk. Fixtures connect via vacuum interface units that open on command, moving discharge into the main. A centralized collection unit (in this case five Evac N°30 HQE units in the basement) creates the vacuum and discharges reliably to sewer with duty/standby redundancy. Complexity lives in a plant room, not in guest floors.

“The elegance is in what you don’t do,” says Trieu. “You don’t trench. You don’t cut slabs. You don’t proliferate risers. You route small, you route high, and you centralize the mechanics where they’re serviceable.”

Inside the system: small-bore, high-level, basement discharge

At Chancery Rosewood, the sanitary architecture reads as a repeatable kit of parts:

  • Fixtures: Evac Optima® wall-hung toilets deliver the desired aesthetic and a low flush volume of approximately 1.2 liters per flush (case documentation), with seat-down acoustic performance that is quieter than typical gravity operation, which is essential in a five-star setting.
  • Floor connections: Vacuum interface units (single-appliance and multi-appliance) serve toilets, washbasins, showers, and pantries. On signal, they open to move wastewater into the vacuum main. No gravity fall is required, so bathrooms can be placed for guest value rather than stack alignment.
  • Routing: Small-diameter mains run horizontally at high level through corridors and service zones, crossing long spans and deep floorplates with minimal penetrations. Where drops are needed, they’re targeted and planned.
  • Plant: Five Evac N°30 HQE collection units in the basement generate the vacuum and handle discharge to sewer. Consolidating plant away from guestrooms simplifies commissioning and lowers acoustic risk.

The scope was substantial: 192 Evac Optima® 5S toilets, approximately 559 vacuum interface units, and the five N°30 HQE units. Yet what stands out isn’t the count; it’s the absence of the usual gravity baggage: no slab-cutting campaign, fewer risers, no room layouts sacrificed to falls.

Heritage protected, plan unlocked

The gains are architectural before they are mechanical. With gravity out of the driver’s seat, the design team could let guest experience set the plan. Suites and amenities reached optimal adjacencies; premium rooms found the corners and views they deserved; and service routes remained coherent without the detours that stacks impose. The heritage upside is obvious: no destructive cutting of listed slabs, fewer approvals, fewer surprises, and fewer scars on original fabric.

This is more than convenience. In a cultural asset, every avoided penetration is a preservation win; every avoided approval loop is schedule risk removed; every avoided trench is neighbor relations preserved in a sensitive district. On complex multi-trade floors, the small-bore, high-level strategy also pays coordination dividends: fewer clashes with structure and HVAC; fewer redesign spirals; better odds that your BIM model will live in the real world.

“Heritage, acoustics, coordination, schedule; those are usually in tension,” says Trieu. “Vacuum is how you align them.”

Why this matters beyond one hotel

It’s tempting to regard Chancery Rosewood as a one-off, but the underlying logic is transferable. The constraints that doomed gravity here (deep floorplates, below-sewer conditions, protected fabric) are common across office-to-residential and office-to-hospitality conversions. Consider London’s Zedwell Underground Hotel, a disused car park turned into 207 rooms below sewer level: the same high-level routing to HQE plants avoided excavation and delivered multi-million-liter annual water savings. The method repeats because the physics repeats.

That transferability extends to aesthetics. In programs that must retain a specific wall-hung bowl design, Evac VacuConvert™, a gravity-to-vacuum bridge introduced in September, allows selected conventional bowls to join a vacuum network without changing the visible design. For brands and heritage interiors where the look is non-negotiable, that is a pragmatic on-ramp to system-level benefits.

“You don’t sell vacuum as a novelty,” Trieu says. “You show how it removes constraints. That’s what owners, architects, and contractors feel on day one.”

A new default for difficult buildings

Architects often talk about design freedom as a matter of form and finish. Rosewood suggests a more literal freedom: freedom from the slope. When you stop asking where the water can fall and start asking where the room should be, the plan clears. Heritage stays intact. Guest comfort improves. The OPEX softens. The program steadies.

That is why this project reads like a proof point for a new default in difficult buildings. Don’t fight gravity; bypass it. Route small. Route high. Centralize the mechanics. And where a particular bowl must stay, bridge it. In the portfolio view (multiple assets, phased upgrades, tenant-in-place constraints) those are not just engineering choices; they are business choices that compound across time.

What to take forward

  1. Treat gravity as an option, not a law. If slab cutting is unacceptable or riser counts are strangling the plan, vacuum is likely the better default.
  2. Design at high level. Put mains in the ceiling and complexity in the plant; your plans and your schedules will thank you.
  3. Think portfolio, not one-off. A repeatable kit of parts: vacuum interface units + Optima® toilets + HQE plant builds muscle memory across projects.
  4. Bridge when you must. Where brand or heritage requires a particular bowl, VacuConvert™ is the practical path to system-level gains without visible change.

Getting started: resources and components

Heritage fabric preserved, layouts unlocked, and quieter operation came from a simple kit of parts: small-bore mains at high levelvacuum interface units, a central HQE plant, and Optima® low-water toilets. Where a specific wall-hung bowl must be retained, VacuConvert™ bridges it to the vacuum network without changing the visible design.

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